Conditions of Use
Payment Options
For online purchases, we gladly
accept all major credit cards and Paypal. We also accept cashier checks or money orders.
ETA and Shipping Time
Delivery time is based on: a) time
required to process the order and b) time used by carrier to deliver the
package. Typically, all orders are processed and shipped either the same or following business day.
Non-Delivered Orders
Should a package be refused or
returned to us unopened, the customer shall be charged the shipping cost
of the order amount and/ or pay additional shipping costs to re-ship the order.
Backorders
We strive for a 100% in stock
inventory, but occasionally we may temporarily be out of an item.
Backorders will be shipped within the time noted on your invoice.
Freight Damage
Every effort has been made to ensure
that your order will arrive safely after it leaves us. Please check your
shipment thoroughly upon receipt for any damage. Any visual carton damage or
breakage observed must be noted on the delivery receipt as "Damaged
Packages" before signing. Make all claims directly with the carrier.
We will make sure all damaged articles are replaced in an expedient manner.
Failure to make a claim within 24 hours of receipt with carrier will result in
denial of claim.
Catalog/Website Errors
We do our best to make sure that the
photos, descriptive copy, and prices are correct, but sometimes, despite our
best efforts, we make mistakes. In the event that does happen, we reserve the right to
charge the correct price, ship the correct item, or correct the mistake. We will
immediately notify you if any such correction is necessary.
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